Cancellation Policy

At HUN & PO, we understand that plans can change. This policy explains when and how you can cancel your order.

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⏱️ Order Cancellation

• Orders can be cancelled only before they are shipped.
• Once the order has been processed or dispatched, cancellation may not be possible.

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🚚 If Order is Already Shipped

• If your order has already been shipped, you may choose to reject the parcel at delivery.
• Once the product is returned to us, the refund process will be initiated (if applicable).

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🔄 Cancellation Request Process

To cancel your order:

1. Contact our support team as soon as possible.
2. Share your Order ID and registered email or phone number.
3. Our team will confirm whether cancellation is possible.

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💰 Refund for Cancelled Orders

• If cancellation is approved, the refund will be processed within 1–2 business days.
• Refunds are credited to the original payment method.

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⚠️ Important Notes

• Orders already out for delivery cannot be cancelled.
• Shipping charges (if any) may not be refundable once shipping begins.

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📩 Need Help?

For cancellation requests, contact:

Email: support@hunandpo.com