Return & Refund Policy

At HUN & PO, we want you to shop with confidence. If something isn’t right, we’re here to help with easy returns and quick resolutions.

🗓️ Return Eligibility

  • Returns or exchanges are accepted within 7 days from the date of delivery.
  • The item must be:
    • Unused and unwashed
    • In original condition
    • With original tags and packaging intact

🔄 Exchange Policy

We offer exchanges if:

  • The product is damaged or defective
  • You received the wrong item

Once approved after quality check, the exchanged product will be delivered within 7 working days.

❌ Non-Returnable Items

The following may not be eligible for returns:

  • Sale or discounted products
  • Items marked as non-returnable at purchase
  • Used, damaged, or altered items

📦 Damaged or Incorrect Product

If you receive a defective or wrong item:

  1. Contact our support team within 7 days of delivery.
  2. Share clear photos and order details.
  3. Our team will inspect and confirm eligibility.

💰 Refund Process

  • Once your return is approved, the refund will be initiated.
  • Refunds are credited within 1–2 business days to the original payment method.

🚫 Cancellation Policy

  • Orders may be cancelled only before shipping begins.
  • Once shipped, cancellation may not be possible.
  • You may refuse delivery at the doorstep if needed.

📧 Need Help?

For return or refund assistance, contact us:

Email: support@hunandpo.com